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Tickets and Information
We are normally able to offer a range of catering and refreshment facilities on our trains, specific details are displayed within the itinerary for each individual tour.
The on-train catering team will endeavour to provide a good range of hot and cold sandwiches, snacks, hot, cold and alcoholic beverages to buy on board the train.
Passengers in standard and first class accommodation are also welcome to bring their own food or picnic hampers to compliment the range the buffet is able to offer. The friendly buffet staff are also there to help you too and will endeavour to assist if they can do so in any way. Subject to availability we also operate a number of trolleys providing an at–seat service of hot and cold drinks and snacks.
All items on sale are subject to on the day availability.
Please Note: That trips using ‘Service Train’ the will be subject to the service providers on board facilities.
Whilst on board you remain responsible for all personal belongings you have brought with you and the safe stowage of these. Overhead luggage racks are normally available and often space between seat backs and in luggage rack areas at the end of the carriage. When we are at our destination you may leave personal belongings aboard the train at your own risk (although please take anything valuable with you).
The train is usually locked after passengers alight at the destination and usually goes to local sidings/depot for the period of our stay. Please do not leave luggage and personal belongings in the aisle or door entrances as this causes an obstruction and can prevent movement through-out the train.
Tickets and Information
Tickets and detailed itinerary which would include final timings will be sent to passengers who have booked in advance around one week before the trip. If you require a confirmation that your booking has been received, please request this with your initial booking, including a stamped addressed envelope.
If you do not request a booking confirmation and there are no problems with your booking, you will not hear from us again until your tickets are dispatched about a week before the excursion.
If you have not received your tickets the working day before your excursion (Friday before for excursions on Saturday, Sunday or Bank Holidays) please contact us to confirm your booking.
If you have booked online using our Booking System you can log into your account to view the status of any of your bookings.
All seats for parties of 2 or more will be reserved together on all tours.