How To Book
Booking by Post
Please ensure you have completed either a booking form for every trip you are booking, or you send your booking with all of the information normally required on our booking form.
If you require a confirmation of your booking, please make a note of this either on or enclosed with your booking form and include a Stamped Addressed Envelope. If you have booked online using our new shopping cart feature, you can log into your account to view all your previous bookings.
Online reservations and payment are now available. To book online simply browse to the tour you wish to book, select your ticket type and boarding station from the drop down box and then click on the "Add to Cart" button. You can do this for as many tickets as you need to book, you can also book different types of tickets or tickets for more than one tour then click on the "View Cart" button to Check Out and pay for your order.
You can pay online using your PayPal account balance or your Credit / Debit card by selecting the Paypal option, or select to pay by Cheque / Postal Order and send your payment in to us by post.
Conditions of Booking
It is your responsibility to familiarise yourself with our Conditions of Booking before you place an order with West Coast Railways.
Making a booking confirms your acceptance of these terms and we can not be held responsible for any errors or ommissions on the part of the customer not to read them.
Copies are available by sending an request by post including a Stamped Addressed Envelope to our “Contact Us” address.
We can offer you the option of placing your bookings over the phone for our trips.
0844 850 3137
We can reserve your seats and take your booking details between 9:30am and 4pm on Monday to Friday (excluding Bank Holidays).
Please telephone between these times for further information or to book. Call to us are free to UK landlines.
Please note that telephone lines can be very busy on Mondays and in the morning on other days, when we announce new tours or on the days immediately before our tours operate and we recommend our online booking/reservation system at these times.
If you need to contact us to amend or cancel a booking, we recommend contacting us here. Please including your booking reference number.